greenID Admin Panel change - get ready now
The greenID Admin Panel login page is changing from 24th July 2024 (Test) and 21st August 2024 (Production). The change does not impact other parts of the login process. More details below.
What is changing?
The greenID Admin Panel login page is changing.
To log on, enter your email address and click Next, then enter your password and authentication checks as usual.
The design is slightly different.
When is it happening?
We will be launching the new Admin Panel on:
24th July 2024 - Test release - we encourage all customers to test the change
21st August 2024 - Production release
Why is it changing?
We are making Single Sign On (SSO) available to those customers who wish to use it. For more information about SSO click here.
What if I have automated processes using the greenID Admin Panel?
If your organisation automates any processes using the greenID Admin Panel, this change is likely to impact those automations. GBG will make the change available in our test environment for you to amend and test your processes. See above for the test release date.
How will the login process work?
The login workflow will change slightly (see screens below) to:
Enter your email address.
Click Next.
Enter your password.
Perform any additional authentication checks (2-FA and / or recaptcha).
Click Login.
The greenID admin panel will display.
Will the login URL change?
Yes, once the new login page is available the login URL will change. greenID will have a redirect in place to ensure that you’re still able to access the page once the new URL is available.
Does this impact any other parts of the login process?
Yes. All actions that require a user to login such as creating and resetting passwords and first time login, will use these new screens.
Will this impact my login page configuration?
No. The existing configuration on the login page (logo, authentication checks etc) will be applied to the new login screen.