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On behalf of the DVS we would like to advise that they will be transitioning to a new service provider – Fujitsu, on:  

Sunday 3rd September 2023   

Start: 00:00 AEST 

Finish: 08:00 AEST 

What does this mean? 

  • During this period, you may experience minor intermittent disruption to the DVS service.  

  • DVS will restore services to full availability as soon as possible with full connectivity resuming after 08:00am. 

 What do you need to do? 

  •  NOTHING. DVS will manage the migration directly with GBG. 

How can I track progress on the change?

What if I experience issues with greenID after the migration?

  • If you experience any service issues after 8am on 3 September 2023, please contact our Customer Support team at customer.support@gbgplc.com. 

What will I see in greenID when the DVS is unavailable?

  • If any DVS sources are unavailable, greenID will report an error for the data source checks.

Will there be any impacts to DVS Sharepoint?

  • For those organisations who have access to DVS Sharepoint, DVS will be in touch with you directly. 

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