What is happening?
Single Sign On (SSO) is being added as an optional feature to access the greenID Admin Panel.
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This feature is independent and does not impact your customer journey through greenID API or Web channel. |
What do you need to do?
If your company currently uses SSO and would like to extend this functionality to the greenID Admin Panel, please get in touch with your GBG Account Executive/Manager. NOTE: This is not enabled automatically or by default.
To connect to the greenID Admin Panel SSO services you will need to provide the following:
Your SSO Client Organisation Name
Your SSO Client ID
Your SSO Client secret
Your SSO discovery document URL (also referred to as a metadata endpoint)
Your organisation domain(s) that require SSO login
This data will need to be encrypted and sent via a secure file transfer.
SSO for greenID
Implementation of SSO can vary, for greenID we have focused on giving you control over your user account access, including:
You control who can have access, and when that access is removed.
You control your password rules & enforcement of security features including 2FA.
How will the login process work if I am using SSO to login to greenID admin panel?
Prior to logging with SSO your organisation’s domains must be configured to use SSO for greenID admin panel login.
Select login with SSO.
Enter your email address on the GBG login screen.
Perform authentication checks (password, 2-FA etc.) with your organisation’s identity provider.
Login to the greenID admin panel.
Important points to note
User accounts will need to be created and roles assigned within the greenID Admin Panel prior to first login via SSO.
SSO implementation is based on email domain,
any user logging on with an SSO configured domain, must use SSO,
email address must be used as login ID.
SSO logins will not fall-back to non-SSO logins if there is a technical problem, GBG Customer Support will be there to help if any issues arise.
The SSO service is managed globally in accordance with GDPR. Login ID’s (user work email addresses) will be encrypted and transmitted to the UK. For more information on our privacy approach please see https://www.gbgplc.com/en/legal-and-regulatory/privacy-approach/
GBG support users will retain support account access.
When is it happening?
SSO will be available on the following dates:Update - We have temporarily reverted this change, we will advise shortly when it will be reinstatedin Production on Wednesday, 4th September 2024.
Please contact your GBG Account Executive/Manager is you are interested in connecting SSO.
Will SSO impact your greenID API Integration?
No. SSO is a security feature to access your greenID Administration Panel.
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