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The greenID Admin panel login page is changing later this year. The change does not impact other parts of the login process. More details below.

What is changing?

The greenID Admin Panel login page is changing.

  • To log on, enter your email address and click Next, then enter your password and authentication checks as usual.

  • The design is slightly different.

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What if I have automated processes using the greenID Admin Panel?

If your organisation automates any processes using the greenID Admin Panel, this change is likely to impact those automations. GBG will make the change available in our test environment for you to amend and test your processes. We will let you know when it is available for testing.

How will the login process work?

The login workflow will change slightly (see screens below) to:

  1. Enter your email address.

  2. Click Next.

  3. Enter your password.

  4. Perform any additional authentication checks (2-FA and / or recaptcha).

  5. Click Login.

  6. The greenID admin panel will display.

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Does this impact any other parts of the login process?

Yes. All actions that require a user to login such as creating and resetting passwords and first time login, will use these new screens.

Will this impact my login page configuration?

No. The existing configuration on the login page (logo, authentication checks etc) will be applied to the new login screen.

Why is it changing?

We are making Single Sign On (SSO) available to those customers who wish to use it. For more information about SSO click here.

When is it happening?

We are refining the launch dates, and will provide further updates once these are available. We will endeavor to ensure we provide you with enough time for you top to test the change.

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