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VIX Verify collects images of ID documents, such as identity cards, driver's licences and passports. These documents are collated into our ID Document Library and used as the basis for testing updates and improvements to our greenID verification software.

Images are collected on a voluntary basis and VIX understands that individuals volunteer their documents in good faith with an expectation that they will be treated with due care and not used inappropriately.  The following is a summary of what VIX will and will not do in relation to the identity document images it holds.

In respect to the VIX Verify ID Document Library

VIX Verify WILL:

  1. Package your image into a an encrypted zip file before transmitting it to the operations team in Canberra.
  2. Ensure that the password for the encrypted zip file is forwarded to the Canberra operation team via a  separate medium.
  3. Never store the password and the encrypted file together.
  4. Acknowledge receipt of your ID Documents along with a reminder of the agreement you entered into.
  5. Retain your documents until you tell us otherwise. 
  6. Use the documents solely for testing the functionality of greenID software.
  7. Store your documents in encrypted form at rest. Transmit your documents via encrypted channels.
  8. Restrict access to the documents to a limited set of VIX Verify staff who are involved in testing. All VIX Verify staff undergo background checks prior to employment and agree to protect confidential data.
  9. Ensure staff with access to the documents only work from machines with encrypted hard drives.
  10. Ask you to sign a deed of permission to use your documents.

VIX Verify WILL NOT:

  1. Distribute your ID documents to staff who are not involved in testing greenID Software or to other third parties.
  2. Allow access to the ID Document Library to staff not involved in testing greenID Software or to any other third parties.
  3. Use your documents for any other purpose than testing the functionality of greenID Software.

Getting Documents Removed from the VIX Verify ID Document Library

If you would like to your documents removed from our testing library please send an email to operations@vixverify.com with the subject 'ID Document Library: Delete Documents' and include the full name and contact details provided when you originally supplied the documents. We will then cease using your documents for testing and will erase your documents from the ID Document Library.

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