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Why customers use this feature
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If cost is not an issue (e.g. for NZ businesses), customers may still choose to use search restrictions to make searches for large businesses quicker. This may be of interest if they don't usually require the full business structure.
What you need to know:
- Search strategies do not enable a customer to limit their spend to a specific dollar amount. Customers charged per search or per business created may still incur varied costs for a verification based on the size and structure of the business.
- Search restrictions enable the customer to focus their spend based on what is important for their business processes.
What this feature does
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What you need to know:
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How this feature works
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What you need to know:
- There is no 'default' strategy. Each customer's account must be configured with their required strategy for each business register that they use
- It is possible to define a different strategy, and different 'thresholds' for the strategy for each business register (e.g. NZBN may be 'Always Search, but ASIC may be 'Restrict by Level and Ownership Percentage)
- Customer accounts setup prior to the availability of search restrictions will be set to 'Always Search'. A request can be submitted to change this.
2. Customer Performs a Search
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a combined strategy was in place, information on ownership percentage and max search depth thresholds would be included):
What you need to know:
- There is no 'override' facility available for the user to change the thresholds for a particular search only. The strategy configured for their account is always applied.
- Search restrictions will be applied to all businesses created via a search i.e. creation of a top level business, creation of a related business (e.g. when manually adding a business shareholder), and when submitting a search for a related business marked as 'in error' (this is a rare scenario)
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(For examples of the how these search strategies impact on the structure of a business, please see Search Restrictions - Worked Examples)
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Manually searching for a 'search restricted' sub-business
If a related business has been 'search restricted', then
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you will have the option of manually submitting a search for that business by using the 'perform search' button provided. When this search is submitted, only that specific business is searched for. Any related businesses within it will be 'search restricted'. This provides a greater level of control of the search spend incurred.
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5. Customer is Billed
The billing of customers is determined outside of the greenID Business system. The system produces defined types of 'billing events'. These events are used to generate a 'billing report' which is used by Finance to bill customers, and to reconcile invoices received from business register data providers. For more information on greenID Business Billing Events and the greenID Business Billing Report, please refer to the greenID Business - Billing Events page.
This section outlines when key billing events will be created if search restrictions are applied. How these impact the cost to the customer will depend on the billing model applied to their account (e.g. whether charged per search, per related business, or a fixed fee per verification).
Creation of 'register search' and 'related business created' billing events
When 'search restricted': If a related business has been 'search restricted', there will be no 'register search' billing event and no 'add related verification' billing event created for it. This means that the customer will not incur any cost for these sub-businesses.
Search for a 'search restricted' sub-business: If a customer submits a search for a search restricted business, then at that point both the relevant 'register search' billing event and an 'add related verification' billing event will be created. (If the customer is charged based on either of these billing events, then they will now incur a cost)
Sub-business with no business number: If a related business does not have a business number to search for, then it will be created as an empty sub business ready for manual population. An 'add related verification' billing event WILL be created for it (as per pre-existing functionality). If the customer is charged based on these billing events, then they will incur a cost for these businesses.
Example:
A customer's account is configured as 'restrict by level' for ASIC searches, with a 'maximum search depth threshold' = 1. They submit an ACN search for Business A (this is level 1). Business A has 2 shareholders (these are at level 2) - Business B which has an ACN, and Business C which is a foreign company and therefore has no ACN.
- Business B will be search restricted (since its level is > 1) and no billing events will be created for it.
- Business C will be created as an empty business ready for manual population and an 'add related verification' billing event will be created.
- If the user then searches for Business B, both a 'CW register search' billing event and an 'add related verification' billing event will be created.
What you need to know:
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