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  • InvalidCustomerIdFault
  • UserIdNotFoundFault
  • InvalidCertificateException
  • SystemFault

Overall Outcome States

 

State NameMeaningHuman Readable NameVERIFIEDThe user has been verified against the given rule set.VerifiedVERIFIED_ADMINThe user was manually verified by an administrator through the admin panel.Verified (by admin)VERIFIED_WITH_CHANGESThe user was verified against the given rule set, however some minor changes were made to the data in order to get the result. These changes are included in the rule set as acceptable changes.Verified with changesIN_PROGRESSThe user has not yet been verified, as GreenID allows further checks to be performed at any time this can be considered as not yet meeting the rule set requirements for verification.In progressPENDINGThe user has been verified against the rule set, but to do so they changed data in a way that is not considered acceptable without further action.Pending reviewLOCKED_OUTThe user has been locked out completely. This will occur depending on the customer lock out rules. By default there are no lock out rules.Locked out

Possible Modes

Mode name

Meaning

Human readable name

POSTOFFICE

The user was verified by filling out a Post Office form and visiting a post office with documentary evidence.

Post Office

ASSISTED

The user was verified by an administrator loggin into the admin panel and entering the data on behalf of the user. This method still contacts the third party data sources to confirm the entered data.

Admin assisted

EXTERNAL

This mode is used to indicate that verification was carried out outside of the GreenID system.

Externally Verified

Individual Source States

State name

Meaning

Human readable name

VERIFIED

The users data has been verified against this source

Verified

VERIFIED_ADMIN

The details for this source were manually verified by an administrator through the admin panel.

Verified (by admin)

VERIFIED_WITH_CHANGES

The user was verified against this source, however some minor changes were made to the data in order to get the result. These changes are included in the rule set as acceptable changes.

Verified with changes

PASSED

This state is specific to the watchlist checks. If a problem was NOT found on a watchlist check then they are considered to have PASSED the watchlist.

Passed

FAILED

This state is specific to the watchlist checks. If a problem was found on a watchlist check then they are considered to have FAILED the watchlist.

Failed

AUTOFAIL

This state is specific to non-consent or “BG” checks it indicates that the automatic check did not become verified.

Autofail

IN_PROGRESS

When a user centric “UC” check has not yet reached a verified state it is considered in progress.

In progress

PENDING

The user has been verified this source, but to do so they changed data in a way that is not considered acceptable without further action.

Pending review

LOCKED_OUT

This individual source has been locked out. Either by customer specific rules, or at the source end. Only some sources force a lockout after a number of attempts.

Locked out

ERROR

The individual source could not be queried because of an error. The user may retry at a later date if necessary.

Error

Method Names

Method nameMeaningHuman readable nameDBThis check was a “Data Base” check that was automatically carried out with no user input. This is also referred to as a “Non Consent check” as no explicit consent is needed from the user.Data Base OR Non ConsentUCThe check was a “User Centric” check that required either input or explicit consent from the user or both.User CentricPPThis check was carried out as a “Person Present” or face to face check. The main example of this type of check is a Post Office verification where the user physically presented themselves and their verification information at a Post Office.Person Present A category that does not fall into the above will have a blank or null method name.None

Field Status

Status nameMeaningHuman readable nameCONFIRMEDThis field was matched to this source exactly  Field confirmed.CHANGEDThis field was changed in order to get a valid match on this sourceField changed.ADDITIONThis was an additional field that was added by the user in order to get a valid verification. This is a specialised field that is only available to certain customers. By default a customer will never receive this.Additional field.NO_MATCHThis is a status returned by “DB” or non consent checks and indicates that a match was not able to found on the source.No exact match found.MISSINGThis is a status returned by a “DB” or non consent source and indicates that this field was not available to be compared on the source, for example in the phone book check the givenName is most often MISSING, whereas the firstInitial is present. Field missing on source.